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NHS Forth Valley
 
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McAfee - NHS Mail Sending Issues

Troubleshooting

Due to updates in McAfee antivirus software some practices may experience problems when submitting returns, this is caused by the enhanced security settings preventing any unauthorised programs for sending emails. To resolve this Escro must be added to the McAfee’s list of allowed programs, please click on the link below for instructions to resolve this.

McAfee Instructions



********* Please note only applicable to McAfee 8.5 *********

The instructions provided only apply if you are experiencing problems submitting returns and using McAfee version 8.5. Please call the helpdesk on 01463 255921 if you are using another version of McAfee and experiencing problems.

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